UNITING THE HOSPITALITY COMMUNITY OF WINE COUNTRY

 

CANVAS Public Events

Upcoming events

    • Wednesday, October 05, 2016
    • 8:30 AM - 12:30 PM
    • Upper Valley - TBD

    THE NEXT STEP– STAYING CONNECTED BETWEEN VISITS
    Top 5 Tools & Case Studies Revealed

    "Now that your winery team has done a great job converting visitors to first-time customers and club members - do they have the tools needed to retain customers and increase lifetime loyalty and value? This half-day workshop is ideal for any winery manager responsible for direct 2 consumer wine sales growth, customer retention activities, wine club management, and events. Sandra Hess, Founder, DTC Wine Workshops, will share the impact of proven case studies in this hands-on workshop." Colby Smith, Founder CANVAS

    CUSTOMER LOYALTY STATISTICS 2015:

    -It costs FIVE TIMES more to acquire new customers than it does to keep current ones. (Forrester)
    -Returning customers spend on average 67% more than first-time customers. (Bain)
    -Customers are 77% more likely to buy a new product when learning about if from family and friends. (Nielsen)

    You will definitely want to attend this one!

    • Tuesday, November 08, 2016
    • 8:45 AM - 5:00 PM
    • TBD


      Calling all
    Hospitality Professionals!




    Join your industry peers ~ and Holly Stiel  
    for Hospitality Development Training 
    you don't want to miss!

    Previous attendees share what they have to say about their experience with this training:

    Thank you for providing such a great training for hospitality here in Napa!  Holly is definitely great and I learned so much, loved the setting and all the networking opportunities!
    Jean Newbill, Hill Family Estates

    Attendance is limited so sign up now 
    to be sure you'll have a seat.


    Here's the information:
    This workshop is a great opportunity to stimulate your Hospitality energy. Participate in a day exploring what makes you a great "Hospitality Professional" and how to even further enhance that. Join Colby Smith, CANVAS Founder, and Holly Stiel, a trailblazing Customer Service philosopher and trainer. Holly literally "wrote the book" (6 of them actually) for hospitality and customer service professionals, knowing that these are the people who set the standards and guest impressions for outstanding service.

    Holly’s training style is lively and highly interactive, which makes for fun participation and retention. Enjoy following Holly as she guides you on an adventure from hospitality worker to becoming a “Memory Maker”.

    Open to all interested Hospitality Professionals. I'm happy to say we have had terrific interest in this program. 

    Location: TBD

    Date: Tuesday November 8, 2016

    CANVAS Member registration $100.00

    Hospitality Professionals-Non member registration $120.00

    Time: 8:45am - 5:00pm

                          


                                  


                                               

                    

           

                                             

     
     


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